Privacy Policy

1. Controller

Spares, registered in Egypt (Commercial Registration No. 260894), operates plumesh.net and the PluMesh desktop application. For any privacy-related enquiries, contact us at contact@plumesh.net.

2. Data We Collect

Via the website contact form:

• Full name
• Email address
• Message content

Via the licensing and activation system (when applicable):

• Email address used for license activation
• Company name (Commercial License holders)
• Device identifier (to enforce device-binding on Personal Licenses)
• License key and activation date

3. How We Use Your Data

• To respond to support and licensing enquiries
• To issue, validate, and manage software licenses
• To detect and prevent license abuse
• We do not sell, rent, or share your data with third parties for marketing purposes

4. Data Storage

Contact form submissions are processed through Netlify Forms and stored securely on Netlify's servers. Licensing data is stored on our secure servers. We retain data for as long as your license is active and for a reasonable period thereafter for legal and accounting purposes.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us at contact@plumesh.net.

6. Cookies

The PluMesh website does not use tracking cookies or advertising cookies.

7. Changes

We may update this policy from time to time. The latest version will always be available at plumesh.net.